Top 10 most frequently asked questions

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  • Twosixes.com provides a comprehensive list of questions and answers for you, whenever you need then!

    Check out what are the more common questions below or click into each relevant sections to read more on General, Technical or banking.
    • How do I join Twosixes.com?

      To join Twosixes.com, you need to download our casino software. For a step by step guide on how to download our casino client please click here. After you have installed the software you will find two options, play for fun or play for real money. Click on the option you want and you can start playing.

    • Can anyone register?

      Yes. However if you are located in the United States (US), it is illegal for you to register or play with Twosixes.com. You must not register or try to register with Twosixes.com if you are located in a jurisdiction in which such registration and/or playing of the Games is unlawful or contrary to any applicable regulation. Please see here for a list of all accepted registration countries in our casino
      Please note you can only register at Twosixes.com if you are over the age of 18.

    • Can I play the games for free?

      Yes. Twosixes.com offers all of its games free for you to trial and play. Simply choose the Practice Play mode at the top of the screen in the lobby of the Casino.

    • I have forgotten my username what should I do?

      If you have forgotten your username please contact Customer Service. Please include your full name, address, date of birth, and the answer to your security question. In the subject line please title 'Forgotten Username'

    • I have forgotten my Password what should I do?

      If you have forgotten your Password contact our Customer Service team, who will run through a routine security check with you and we can issue a new password.

    • How do I deposit money?

      To deposit money into your account, please launch the Casino and log in, then click on the 'Cashier' button to access your deposit page. Deposit from your existing payment method registered or select a payment type to register, and deposit from that.

    • What methods of payment do you accept?

      We currently accept the following methods of payment Credit Cards: Visa, and MasterCard.

      Debit Cards: Visa Delta, Visa Electron, Visa Delta Switch, Solo and Laser.

      Electronic Payments: Neteller, Moneybookers.

      Please click here for Cheque and Bank Transfer information.

    • Buy Chips – what is this?

      When you enter the casino on log in, if you have a casino balance, you are prompted to transfer this money into the client (casino software). Once these funds have been moved into the casino, you are required to buy in these chips (click on 'Buy Chips'). Either buy all or a stated amount.

    • How do I receive a Promotional bonus?

      You can see what promotions and bonuses, we offer by reviewing the Promotions page. On occasion you will receive an email informing you of special offers. Read the terms and conditions of each promotion carefully to ensure you receive your bonus.

    • I am having trouble installing it - what should I do?

      Please see our Download page for help on how to download and install the software. If you continue to have problems please contact Customer Service by clicking on this link.


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Feel free to contact our Gaming Support team, who are available 24 hours a day, 7 days a week to provide you with assistance and support right around the clock!