Terms and Conditions

The following sets out the Terms and Conditions that govern the relationship between Paddy Power Bookmakers (Malta) Limited with offices at "Abacus", Suite 2, St. Venera, Malta (hereinafter collectively referred to as the "Company", "We", "Us" and "Our")and you the player (hereinafter referred to as the "User", "You" or "Your") for the use of the Company's online gaming system "twosixes.com" .

Paddy Power Bookmakers (Malta) Limited is licensed and regulated by the Lotteries and Gaming Authority (LGA) in Malta. The LGA is a public single regulatory body that is responsible for the governance of all forms of gaming in Malta

If you have any questions or concerns about the licensing jurisdiction of Malta, please visit www.lga.org.mt for further information

Paddy Power Bookmakers (Malta) Limited uses Boss Media software. The Boss Media system meets the most stringent requirements defined by well-regulated jurisdictions around the world, and is constantly monitored and tested.

All components of the system on this site have been certified by Technical Systems Testing ("TST"). TST is an internationally recognized Accredited Testing Facility ("ATF") offering a full range of testing and consultation services for Terrestrial and Internet Gaming, Wagering, Lottery, e-Commerce, and Information Technology (IT) industries. TST was founded in 1993 and is one of the worlds most experienced testing laboratories. TST ensures that gaming equipment and systems are fair, secure and accurate.

Please read these Terms and Conditions carefully and make sure that you fully understand the contents. We reserve the right, from time to time, and at Our sole discretion, to change or update certain provisions of these Terms and Conditions accordingly. All changes will be published here on Our web site. Upon publication, each change will become effective and you will be deemed to be aware of and bound by any changes on Our site.

(The online games offered by the Company's online gaming system are hereinafter called "Games".)

By accepting the Terms and Conditions and entering this site, you represent to Us that you are at least eighteen (18) years old. We reserve the right to request additional information to validate your age. We further reserve the right to void and return any stakes placed by minors and to prohibit your play until your age is verified.

If you are located in the United States (US), it is illegal for you to register or play the Games on this site. Should We discover that you are located in the US, We reserve the right to immediately suspend your account.

You must not register or try to register with twosixes.com if You are located in a jurisdiction in which such registration and/or playing of the Games is unlawful or contrary to any applicable regulation. It is your responsibility to ensure that this is not the case.

Terms and Conditions

  • We grant you a personal, non-exclusive, non-transferable and non-assignable limited licence to use the software for the Games strictly to play the Games in accordance with the terms and the rules of the Game. You agree to follow and comply with all computer instructions and directions sent to you from Us. Such instructions that are referred to herein are incorporated hereto. Customer Service shall not be obliged to assist you should you fail to follow the instruction.
  • You acknowledge and agree that the information found on this site is either Ours or a third party's trademark, service marks, copyright, trade secret, patent information or proprietary rights (collectively "Intellectual Property"). You agree not to download, rent, lease, loan, distribute, create derivative works, copy, re-use, modify, adapt, attempt to decompile, decipher, disassemble, reverse engineer, decrypt or discover the source code of all or any portion of this site, deploy any type of query program on the site, create improvements, or seek to obtain intellectual property protection on the content and Intellectual Property found on this site. You further acknowledge and agree to not use the site in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the Terms and Conditions set forth herein.
  • You are obliged to register personally and only maintain one player account at any time. You must register using Your valid identification details and proof of such identity details may be sought by the Company to verify Your identity. You represent and warrant to Us that all information provided to Us by you, either upon registration, subsequently or in connection with your account is complete, accurate and not misleading and you further agree to inform Us immediately if there is any change to such information. Your registration will not be accepted unless you provide Us with the accurate information requested of you.
  • It is Your sole responsibility to inform Us of any changes to your personal details, including your address, your debit or credit card number, your expiry date, or issue number of your card that may impact upon the use of your account. Failure to inform Us of your changes may result in transactions being declined by your bank, building society or credit card company. We do not accept any liability or responsibility for transactions that are declined as a result of your failure to provide Us with correct details. Please contact Customer Service and update your details. It is your responsibility to protect your debit and/or credit cards for loss or theft, please contact Us immediately should your card be lost or stolen
  • You agree that You are solely responsible for all use of the Company's online gaming system through Your Login, Password, and Security Code. You are obliged to keep Your Login, Password, and Security Questions and Answers secret and confidential. You shall not allow any other person or third party; including, without limitation, any person under eighteen years old, to use or reuse Your account, accept any prize, or participate in the Games. You shall be liable for any unauthorized use of the Login, Password, or Security Questions.
  • You accept that all computer instructions and responses sent over the Internet to and from the Company's online gaming system and the client software will be binding on You. You fully accept and agree that random number generator software will determine the outcome of the odds based Games (or the odds based parts of the Games). (In order to understand how to use the Company's online gaming system, You can access the online gaming system and Games help file.)
  • In order to make bets and wagers in the Games provided by Us, You may transfer funds to and from Your online gaming account to and from the Company's online gaming system. You accept and authorize Us to instruct the company managing the online gaming account to manage such deposits and withdrawals. You accept that We will not make a payment in excess of Two thousand five hundred Euro (or currency equivalent), unless the requested identification documents have been duly submitted and We have confirmed Your identity, age and place of residence (verified). In no instance is it possible to transfer funds between one player account and another.
  • You are prohibited from placing a wager greater than the available funds in Your online gaming account.
  • In order to maintain a high level of security and to protect Your funds, We may (Ourselves or by authorizing the company managing the online gaming account) perform random security checks. You hereby accept that We (and the company managing the online gaming account) have the right to demand additional verification documentation in the event of such random security check.
  • It is Your responsibility to read and understand the rules of each Game. You acknowledge and agree to abide by the rules of each of the Games as published and periodically changed on Our site. Such rules that are referenced herein are incorporated hereto and form part of these Terms and Conditions. Wagers on the Games may only be placed through your personal account on this site. We shall not accept wagers in any other form or by any other means.
  • You acknowledge and agree that you shall not interfere, interrupt, attempt to interrupt, or attempt to manipulate the operations of this site or the normal play of any of the Games. Failure to comply with the preceding may lead to your exclusion from the site and to criminal and civil investigations. You acknowledge and agree that you shall not interfere, interrupt, attempt to interrupt, or attempt to manipulate the operations of this site or the normal play of any of the Games. Failure to comply with the preceding may lead to your exclusion from the site and to criminal and civil investigations. In particular, You will not use or attempt to use any artificial intelligence or player assistance software and will play personally via the interfaces provided by Us only.
  • We reserve the right to refuse the whole or any part of a wager at Our sole discretion. We reserve the right to set the maximum and minimum stake amounts and these will be updated in the rules accessible on the site.
  • Wagers shall only be valid if accepted by Our server and subject to the Terms and Conditions herein. Until acceptance, no communications from You shall be binding on Us and all information displayed on this site constitutes an invitation to play only.
  • You agree that We and Our records shall be the final authority in determining the terms of any wagers you place and the circumstances in which they were made.
  • You acknowledge that We do not warrant that the software or content on this site shall be error-free or will operate without interruption. You acknowledge and agree that if you become aware that the software or content contains any error, or is incomplete, you shall promptly contact us. You agree not to take advantage of the error and We reserve the right to recover any such advantage that you may gain from such error, as well as all associated costs, damages and expenses in making such recovery. We are not liable for any errors or interruptions that We are unaware of.
  • We reserve the right to restrict You from accessing the Games, and to withhold payments, including, without limitation, any winnings, made by You, for a time period to be determined by Us if suspicion or evidence of breach of Our Terms and Conditions arises. Charges will be brought against any You or any third party who has breached, or tried to breach, these Terms and Conditions.
  • Charges, claims and proceedings, both civil and criminal may be brought against You and any other person(s) in connection with You who has manipulated, tried to manipulate, tampered with Our service, Games, any of the customer accounts, laundered money, or attempted to launder money on this site. We reserve the right to pass on any information that We deem relevant, at Our sole discretion, to the appropriate authorities, including the LGA, if We become aware of or suspect that you are involved in any such activities. We are not obligated to provide you with notice of Our intent nor shall We give you reasons for Our doing so. You agree to waive any and all rights you may have, at law or otherwise, of whatever nature and in whatever jurisdiction, in connection with such disclosure. In addition, We reserve the right to hold any funds We suspect to be in connection with a financial crime, money laundering or related activity. We shall be under no obligation to provide you with a reason for doing so.
  • Any applicable taxes and fees in connection with any awarded prize are Your sole responsibility.
  • If no transaction has been recorded on Your account for thirty (30) months, We will remit the balance in that account to You, or if You cannot be satisfactorily located, to the LGA in Malta.
  • You may contact Our customer service team at any time should you have questions or need assistance. To provide better service and for your protection, telephone conversations may be recorded and/or monitored by designated staff. You must contact Customer Service if your personal information or credit details have changed. In addition, if you forget your password or suspect that someone else has learned and used your password please contact Customer Service immediately. It is your responsibility to keep your password private and secure.
  • At any time, you may instruct Us to exclude you from participation in the Games and close your account through contacting Us at any time. Once your request is processed your account shall be blocked, no wagers shall be accepted, and your account shall be closed with any outstanding funds credited back to you. Any account that is blocked through use of this Self Exclusion process cannot be revoked unless you contact Us and request a change in your account status. In addition, you may self-regulate your limits by accessing the Player Protection link when logged into the site. Using this facility you can lower and increase your limits at any time. Such increase may not exceed the house limits and is subject always to Our consent.
  • We reserve the right to exclude a player from Our site at any time.
  • Your use of this site is at Your sole risk. This site is provided on an "as is" and "as available" basis. Unless specifically stated herein, and except as required by law, We make no representations and expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, implied warranties of title and non-infringement.
  • You expressly acknowledge and agree that We shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if We have been advised of the possibility of such damages) (i) resulting from the use of, or the inability to use, the site, (ii) any loss or corruption of data, (iii) communication or line failures, (iv) misuse of the site by any person or (v) any error or omission in the content on the site.
  • You expressly acknowledge and agree that We shall not be liable to you for the content of or use by you of any information or services offered by third parties or affiliates advertising, marketing, or otherwise posting content through Our site (whether directly or via hot links to or from other sites or resources) nor can We be said to endorse the content of such advertisements or information and make no warranties with respect to such content. In particular, We shall have no liability in respect of material to Our site which may be misleading, inaccurate, defamatory, threatening or obscene or otherwise not in accordance with applicable laws and regulations and the provision by Us of a link to another website does not constitute any authorisation to access materials held at that location.
  • Except in the situation of death or personal injury caused by Our negligence, We will not be responsible or liable to you for any other loss or damage that you or any third party may suffer as a result of using or in connection with your use of the site.
  • You agree to indemnify and hold Us harmless from any claim or demand, including reasonable attorneys' fees, made by any third party in connection with or arising out of your use of the site, your violation of any terms of this site, your violation of applicable laws, or your violation of any rights of another person or entity.
  • IN ALL CIRCUMSTANCES OUR MAXIMUM LIABILITY, EXCLUDING PAYMENT OF VALID BETS, TO YOU FOR ANY CLAIM IN CONTRACT, TORT, OR IN ANY OTHER CAUSE OF ACTION ARISING IN CONNECTION WITH THIS SITE OR OUR SERVICE SHALL BE 2,500 (OR CURRENCY EQUIVALENT).
  • PRIVACY

    There are several security features on Our site. Your personal details are protected by firewalls, encryption, and other security detection measures. Our employees do not have access to your full debit/credit card details. We are committed to the security of your personal details.

    Your account details and registration information is subject to Our Privacy Policy. For more information, please see Our full Privacy Policy. By agreeing to these Terms and Conditions you agree to the terms of Our privacy policy. All sensitive player data is held in accordance with the Maltese Data Protection Act. In addition, We consult the EU privacy laws and the OECD guidelines regularly to ensure the protection of players' privacy and transborder data flow. For further information on what data is held about you can be obtained by contacting Us as follows -

    Twosixes.com Gaming Support
    Airton House
    Airton Road
    Tallaght
    Dublin 24

    We use third parties to validate your registration information. We may from time to time share the information You have given to Us to confirm your identity. A third party will check any details We disclose to them against any databases to which they have access and will keep a record of that check. The third party will also retain Your personal information and may use it in the future to assist other companies with identity verification. You agree that We may process, use, record, and disclose personal information, which you provide Us in connection with your application for membership and that such personal data may be recorded by Us or the third party. Where We deem it necessary, you authorize Us to confirm the accuracy of the information you have submitted against government-issued ID.

    With the exception of your personal details, all other information, including, but not limited to, ideas, submissions, emails, suggestions, concepts, graphics, chatroom contents including material and statements, posted on this site or submitted to Us will become Our property and We shall not be subject to any obligation of confidentiality and will be free to reproduce, modify, edit, adapt, publish, translate, distribute and display by Us or anyone We designate in any and all media now known or in the future created.

  • Our failure, in any instance, to exercise any of Our rights under these Terms and Conditions will not constitute a general waiver of such or any other rights hereunder. Nothing in these Terms and Conditions shall exclude or limit liability for fraud or fraudulent misrepresentation.
  • If, for any reason, a court of competent jurisdiction finds any provision of these Terms and Conditions, or portion thereof, unenforceable, invalid, or unlawful, then the remainder of the Terms and Conditions shall continue in full force and effect and will be read to give maximum effect to the intention of the parties as reflected by its plain language.
  • The Games and the Company's online gaming system are subject to the laws and regulations of the nation of Malta. Any dispute arising out of or relating to the online gaming system, Games, prizes, website, client software, the Company, and/or the company managing the Users online gaming account, shall be governed by the laws of Malta, excluding choice of law principles. You have the right to bring any unresolved disputes between You and the Company to the LGA (e-mail:complaints@lga.org.mt).
  • In the event these Terms and Conditions are translated into different languages, in the event of any conflict, the English language version shall take precedence.

Deposits / Withdrawals Procedures

The following provides information in relation to customer deposits/withdrawals. It includes the methods of deposit and withdrawals made on this site, it will explain how they are made from the customer side and from our administration screens, it also has maximum deposit/withdrawal limits and how long on average each deposit/withdrawal takes to be processed.

The Paddypower.com site will remain the primary site for which all transactions relating to the twosixes.com Casino will be processed through.

Credit Cards accepted:
We accept the following credit cards:

Visa
MasterCard

Only one card can be used/ or active on an account at any one time. At present we cannot accept credit cards from US banks due to legal restrictions.

A typical transaction will take 10-15 seconds to process, however at peak times this may rise to 1 minute.

Note: We do not add any additional charges to the customer for using Debit or Credit cards.

Visa and MasterCard withdrawals normally take about 2 to 3 working days to be processed back onto the card they are using. This depends on their bank; it can take up to 14 days.

Debit Cards Accepted
We accept the following debit cards:

Laser (Euro)
Visa Electron (Stg)
Visa Delta
Switch
Solo

Deposits from debit cards must be in the currency of issue (i.e. Laser is Euro and Switch is Stg). Only one card can be active on any single account at one time.

A typical transaction will take 10-15 seconds to process, however at peak times this may rise to 1 minute.

Laser, Visa Electron, Visa Delta, Switch and Solo withdrawals normally take about 2 to 3 working days to be process back onto the card they are using. This process is dependent on the customer's bank.

Making a Deposit / Withdrawal

Customer - Deposit/Withdrawal - When a customer wishes to a make a deposit the customer should log into the casino software and click on "Cashier' , transfer Funds and "Deposit". The customer will then be prompted to enter in his/her card details (on First deposit from that payment type only) and confirm their password and the amount they wish to deposit. Once all the fields have been completed the customer should click on "Deposit". The deposit will be processed immediately and the customer will receive confirmation on their screen.

When withdrawing they repeat the same steps but click on withdrawal. Withdrawals normally take about €2 to 3 working days to be processed back onto their card.

Customer Service - Deposit / Withdrawal - If a customer is unable to deposit or is not at his/her PC we can make the deposit for them over the telephone, following security checks.

Credit/Debit Card Online - Any withdrawals from a credit/debit card online will be processed back onto the customer card.

UK MasterCard Holders Direct Credit - Any withdrawals made from UK MasterCard's Direct credit will go straight back into the customer card.

Euro MasterCard Holders - Euro MasterCard holders can only receive cheques, as Euro MasterCard does not allow funds to be returned to their cards from a gaming site.

Promotional / 'Bonus' Scheme Additional Terms and Conditions

For the purposes of the information below, any Promotional, Bonus offer, or prize offer, will be referred to as 'Bonus'.

A limited first (Sign Up) 'Bonus' may apply only once per customer. Awarded 'Bonuses' are non-transferable. At present, Our ''Bonus' offers do not apply to customers residing outside our legally accepted countries of jurisdiction and also China, Denmark and Israel.

All 'Bonus' offers will carry their own individual Terms and Conditions, in addition to these Terms and Conditions.

Winnings that result from any wager covered in total or in part by 'Bonus' money is added to the customer's account as 'Bonus' money. 'Bonus' money, unlike real money, cannot be withdrawn. However, 'Bonus' money is converted to real money that can be withdrawn when the customer meets the wagering requirement associated with the 'Bonus' offer. Each 'Bonus' will carry its own wagering requirements, as stated in that 'Bonus' offer.

The wagering requirement of a 'Bonus' offer specifies the total amount the customer must wager after being awarded a ''Bonus' before the 'Bonus' money in his/her account is converted to real money that can be withdrawn. If the customer makes an account withdrawal prior to fulfilling the wagering requirement associated with an awarded 'Bonus', he/she forfeits the 'Bonus' money in his/her account.

The total amount determined by the wagering requirement is usually X as a multiple of the amount of the awarded 'Bonus' and/or the amount of the account deposit that resulted in the awarded 'Bonus'.

We will state when a minimum deposit is necessary to participate or become eligible for a particular promotion, and each 'Bonus' offer will have a maximum 'Bonus' award value.

The customer satisfies the wagering requirement of a 'Bonus' offer by placing wagers covered by real money and/or 'Bonus' money in any applicable game. However, wagers that do not entail a risk (for example, wagering on all red numbers and all black numbers simultaneously in roulette) do not count toward the satisfaction of wagering requirements.

We will state which players are eligible to take part in a 'bonus' or whether that 'bonus' is open to all Our customers or a specific group. Wager requirements are tied to specific groups of games and generally exclude low risk bets. Each offer will state which games will/will not contribute towards the staking requirements to convert a 'Bonus' to withdraw able cash.

Each 'Bonus' offer will state a beginning time and date and an end time and date that are made available to existing customers and potential customers.

In the event of a prize draw, We will state what amount wagered on a Game/s will qualify as one entry into a draw/competition, whether it is necessary to be contactable (account status), in order to claim a prize and state that after a period of time if the winner has not responded, We will draw another winner.

If the 'Bonus' offer refers to 'Loss' and 'Stake' 'Bonus', the terms and conditions will define these terms in relation to that particular promotion.

Each 'Bonus' offered by Us may only be redeemed once per player, unless otherwise specifically stated.

Multiple accounts are not permitted and 'Bonus' may be removed if customers are found to be in breach.

We reserve the right to deny customers who abuse the privilege from taking advantage of ''Bonus' offers. We also reserve the right to alter or cancel a 'Bonus' offer at any time without prior notice.

All 'Bonuses' awarded by Us are subject to a monetary value cap and have minimum wager requirements. All ''Bonuses' have a fixed expiration period after which date unused/unconverted 'Bonuses' may be removed from a players account. This expiry period will commence on time and date of 'Bonus' award.

We will state whether or not it is necessary for a player to receive notification e-mails in relation to a 'Bonus' promotion, conversion and expiry.

Any player who participates in a 'Bonus' offer from Us is deemed to have read and be in acceptance of the terms and conditions.

We have the right to modify, alter, discontinue or terminate any 'Bonus' offer at any time for any reason whatsoever without notice to players.

Any players, who, in the opinion of Us, are in breach of these Terms and Conditions, will have their 'Bonus' forfeited and account closed.

In the event of any 'Bonus' dispute, Our decision will be considered final.


24/7 Customer Support
Feel free to contact our Gaming Support team, who are available 24 hours a day, 7 days a week to provide you with assistance and support right around the clock!